Privacy Policy

Slam Systems Ltd is a security systems installer based in Hayes, Middlesex. We design, install, and maintain CCTV, access control, intruder alarms, networking, and managed wireless systems for homes and businesses across London and the surrounding counties.

Our registered address is 55 Adelphi Crescent, Hayes, Middlesex, UB4 8LZ. You can contact us at info@slamsecuritysystems.co.uk or by calling 020 3302 6838.

Slam Systems Ltd is the data controller for personal data collected through this website.

Contact form submissions: When you complete the contact form on this website, we collect your name, email address, phone number, and the content of your message. This data is submitted to us via Web3Forms and is used solely to respond to your enquiry.

Analytics data: This website uses Google Analytics (GA4) and Vercel Analytics to understand how visitors use the site. These services collect anonymised data including pages visited, session duration, device type, and general geographic location. No personally identifiable information is collected through analytics.

We do not collect any special category data (such as health, financial, or biometric information) through this website.

Enquiry responses: Contact form data is used to respond to your enquiry and, where relevant, to arrange a site survey or provide a quotation. We do not use contact form data for marketing without your explicit consent.

Service improvement: Anonymised analytics data is used to understand which pages and content are most useful to visitors, and to improve the performance and usability of the website.

Legal basis: Processing of contact form data is based on legitimate interests (responding to a direct enquiry from you). Analytics data is processed on the basis of legitimate interests in improving the website.

Contact enquiries: We retain enquiry data for up to 24 months. If your enquiry results in a contract for services, data relevant to that contract is retained for 6 years in accordance with UK tax and accounting requirements.

Analytics data: Anonymised analytics data is retained as configured within Google Analytics (default retention period of 14 months for user and event data).

Google Analytics: This site uses Google Analytics (GA4). Google may process data on servers outside the UK. Google's privacy policy is available at google.com/policies/privacy.

Web3Forms: Contact form submissions are processed by Web3Forms. Their privacy policy is available at web3forms.com/privacy.

Vercel: This website is hosted on Vercel. Vercel may collect server logs and performance data. Their privacy policy is available at vercel.com/legal/privacy-policy.

We do not sell personal data to third parties and do not use your data for advertising purposes.

This website uses cookies to support analytics functionality. Google Analytics sets cookies to distinguish users and track sessions. These cookies do not store personally identifiable information.

You can control or disable cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.

Right to rectification: You can ask us to correct inaccurate or incomplete data.

Right to erasure: You can ask us to delete your personal data, subject to any legal obligations to retain it.

Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.

Right to object: You can object to processing based on legitimate interests.

Right to data portability: You can request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at info@slamsecuritysystems.co.uk. We will respond within 30 days.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

ICO website: ico.org.uk | Helpline: 0303 123 1113

We may update this privacy policy from time to time. The date of the most recent revision is shown at the bottom of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.